Service science [electronic resource] : design for scaling and transformation / Cheng Hsu.
Publication details: Singapore ; Hackensack, NJ : World Scientific, c2009.Description: xiv, 302 p. : illSubject(s): Genre/Form: LOC classification:- TA174 .H78 2009eb
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| Item type | Current library | Call number | URL | Status | Date due | Barcode | Item holds | |
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Strathmore University (Main Library) Online Resource | Link to resource | Not for loan |
Total holds: 0
Includes bibliographical references (p. 287-296) and index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2010. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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