Quality service : how America's top companies are competing in the customer-service revolution - and how you can too / D. Keith Denton.
Publication details: Houston, Tex. : Gulf Pub. Co., c1989.Description: x, 158 p. : ill. ; 24 cmISBN:- 0872015513
- HD9981.5.D46 1989
Reviews from LibraryThing.com:
Item type | Current library | Collection | Call number | Status | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|
BOOK | General Collection Open Shelf | BOOK | HD9981.5.D46 1989 | Available | 44338 |
Total holds: 0
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