Destination benchmarking [electronic resource] : concepts, practices, and operations / Metin Kozak.

By: Contributor(s): Publication details: Cambridge, MA : CABI Pub., c2004.Description: xvii, 216 pSubject(s): Genre/Form: DDC classification:
  • 910/.68/4 21
LOC classification:
  • G155.A1 K68 2004eb
Online resources:
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Holdings: http://site.ebrary.com/lib/strathmore/Doc?id=10070230

Includes bibliographical references (p. 196-209).

Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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