Hospitality sales : a marketing approach / Margaret Shaw, Susan V. Morris.
Publication details: New York : John Wiley, c2000.Description: x, 341 p. : ill. ; 22 cmISBN:- 0471296791 (cloth : acid-free paper)
- TX911.3.M3S53 1999
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"Published simultaneously in Canada"--T.p. verso.
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