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Front office : procedures, social skills,yield and management / Peter Abbott and Sue Lewry.

By: Contributor(s): Publication details: Oxford ; Boston : Butterworth-Heinemann, 1999.Edition: 2nd EdDescription: 211 p. : ill. ; 25 cmISBN:
  • 0750642300
Subject(s): LOC classification:
  • TX911.3.F75 A22 1999
Reviews from LibraryThing.com: List(s) this item appears in: BHM2103 - Front Office and Customer Service
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