Communication-based assessment for bank operations [electronic resource] / Paul Mitchell, Karla Chaman-Ruiz.
Series: World Bank working paper ; no. 119.Publication details: Washington, D.C. : World Bank, c2007.Description: vii, 47 p. : ill. ; 26 cmSubject(s): Genre/Form: LOC classification:- HD76 .M58 2007eb
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Includes bibliographical references (p. 47).
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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