Includes bibliographical references (p. [279]-283) and index.

What is work -- Human capacity -- Meritocracy -- Associations and employment hierarchies -- The work of the board -- Leadership, power and authority -- Levels of work -- The work of leadership : creating a culture -- Leadership, policy and systems -- Task formulation and assignment -- Authorities and role relationships -- Key systems -- Teams and teamwork -- The process of successful change : how it is achieved -- SSA -- How to design systems -- Creating high performance teams -- Core social process skills for leaders -- What difference has this made -- Implementation : discipline or dogma -- Who is there to guard the guards? -- Complementary theories and practices -- Book conclusion.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.