The voice of authority [electronic resource] : 10 communication strategies every leader needs to know / Dianna Booher.
Publication details: New York : McGraw-Hill, c2007.Description: vi, 212 p. : ill. ; 22 cmSubject(s): Genre/Form: DDC classification:- 658.4/5 22
- HD30.3 .B664 2007eb
Includes bibliographical references (p. 197-202) and index.
Introduction: there is just no communication around here -- Is it correct? -- Is it complete? -- Is it clear? -- Is it purposefully unclear? -- Is it consistent? -- Are you credible? -- Are you concerned and connected? -- Is it current? -- Does your communication make you look competent? -- Is it circular? -- A final note -- End notes -- Bibliography -- Index -- About the author.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
There are no comments on this title.