QUIS 9
QUIS 9 [electronic resource] /
Guest editor: Anders Gustafsson.
- Bradford, England : Emerald Group Publishing, c2005.
- 85 p.
- International journal of service industry management ; v.16, no. 2 .
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2006.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Customer services--Management.
Service industries.
Electronic books.
HF5415.5 / .Q85 2005eb
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2006.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Customer services--Management.
Service industries.
Electronic books.
HF5415.5 / .Q85 2005eb