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Quality in the travel and hospitality industries [electronic resource] /

Juran, J. M. 1904-2008.

Quality in the travel and hospitality industries [electronic resource] / Joseph M. Juran. - [New York] : McGraw-Hill, c2001. - [30.1]-30.27 p. - Juran's quality handbook, 5e. section 30 . - Juran's quality handbook, 5e. section 30. .

Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.

ISBN:

Subjects--Topical Terms:
Quality control.
Quality assurance.
Travel.
Hospitality.

Index Terms--Genre/Form:
Electronic books.

LC Class. No.: TS156 / .Q36183 2001eb

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