The concise guide to telephone tactics [electronic resource] /
Roberts-Phelps, Graham.
The concise guide to telephone tactics [electronic resource] / Graham Roberts-Phelps. - London : Thorogood, c2004. - 195 p.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Telephone in business.
Business communication.
Electronic books.
HF5541.T4 / R63 2004eb
The concise guide to telephone tactics [electronic resource] / Graham Roberts-Phelps. - London : Thorogood, c2004. - 195 p.
Electronic reproduction.
Palo Alto, Calif. :
ebrary,
2009.
Available via World Wide Web.
Access may be limited to ebrary affiliated libraries.
Telephone in business.
Business communication.
Electronic books.
HF5541.T4 / R63 2004eb