Juran on quality by design : the new steps for planning quality into goods and services / J.M. Juran.

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Holdings
Cover image	Item type	Current library	Home library	Collection	Shelving location	Call number	Materials specified	Vol info	URL	Copy number	Status	Notes	Date due	Barcode	Item holds	Item hold queue priority	Course reserves
	BOOK	Strathmore University (Main Library) Open Shelf		BOOK		TS156.J854 1992					Available	SUF Donation 3		74801

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Includes bibliographical references (p. 515-525) and index.

Table of Contents

Quality planning;
Determine customer needs;
Quality control

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