Includes bibliographical references and index.

Foreword / Paul Barach -- Introduction : a socio-cultural perspective on patient safety / Emma Rowley and Justin Waring -- All news is bad news : patient safety in the news media / Cecily Palmer and Toby Murcott -- Broadening the patient safety movement : listening, involving, and learning / Josephine Ocloo -- Narrowing the gap between safety policy and practice : the role of nurses' implicit theories and heuristics / Anat Drach-Zahavy and Anit Somech -- Resources of strength : an exnovation of hidden competences to preserve patient safety / Jessica Mesman -- Deviantly innovative : when risking patient safety is the right thing to do / Emma Rowley -- The precarious gap between information technology and patient safety : lessons from medication systems / Habibollah Pirnejad and Roland Bal -- The politics of learning : the dilemma for patient safety / Justin Waring and Graeme Currie -- Exploring the contributions of professional-practice networks to knowledge sharing, problem-solving, and patient safety / Simon Bishop and Justin Waring -- Challenges to learning from clinical adverse events : a study of root cause analysis in practice / Jeanne Mengis and Davide Nicolini -- Patient safety and clinical practice improvement : the importance of reflecting on real-time, in situ care processes / Rick Iedema.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.