Includes bibliographical references (p. 445-479) and index.

Introduction: the power of reframing -- Simple ideas, complex organizations -- Getting organized -- Structure and restructuring -- Organizing groups and teams -- People and organizations -- Improving human resource management -- Interpersonal and group dynamics -- Power, conflict, and coalition -- The manager as politician -- Organizations as political arenas and political agents -- Organizational symbols and culture -- Culture in action -- Organization as theater -- Integrating frames for effective practice -- Reframing in action: opportunities and perils -- Reframing leadership -- Reframing change in organizations: training, realigning, negotiating, and grieving -- Reframing ethics and spirit -- Bringing it all together: change and leadership in action -- Epilogue: artistry, choice, and leadership.

1 Making sense of organizations
2 The structural frame
3 The human resource frame
4 The political frame
5 The symbolic frame
6 Improving leadership practice