Includes bibliographical references and index.

An overview of health care management -- Leadership -- Management and motivation -- Organizational behavior and management thinking -- Strategic planning -- Healthcare marketing -- Quality improvement basics -- Information technology -- Financing health care and health insurance -- Managing costs and revenues -- Managing health care professionals -- The strategic management of human resources -- Teamwork -- Addressing health disparities : cultural proficiency -- Ethics and law -- Fraud and abuse -- Special topics and emerging issues in health care management -- Healthcare management case studies and guidelines.