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The EFQM excellence model for entrepreneurs : 32 probing questions and contrasting pairs of examples / Kari Tuominen. by Series: Excellence frameworks seriesPublisher: [Turku, Finland] : Oy Benchmarking Ltd., 2012
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1).
Performance improvement for healthcare : leading change with lean, Six sigma, and constraints management / Bahadir Inozu ... [et al.]. by
Publication details: New York : McGraw-Hill, c2012
Availability: Items available for loan: Strathmore University (Main Library) (2)Call number: RA399.A3P435 2012, ...
Lean hospitals : improving quality, patient safety, and employee engagement / Mark Graban, Foreward by John Toussaint by
Edition: 2nd ed.
Publication details: New York : Productivity Press/Taylor & Francis, c2012
Online resources:
Availability: Items available for loan: Strathmore University (Main Library) (2)Call number: RA971.G647 2012, ... Items available for reference: Strathmore University (Main Library): Not for loan (1)Call number: RA971.G647 2012.
The Influence of contractor relationships on total quality management practices in the construction industry in Kenya by
Publication details: Nairobi Strathmore University 2017
Online resources:
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1)Call number: TA190.N54 2017.
Total quality management and operational excellence : text with cases / John S. Oakland. by
Edition: Fourth Edition.
Publication details: London: Routledge; 2014
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1)Call number: HD62.15.O173 2014.
Ten steps to a results-based monitoring and evaluation system : a handbook for development practitioners / Jody Zall Kusek, Ray C. Rist. by
Publication details: Washington, DC : World Bank, c2004
Online resources:
Availability: http://kaloleni.su.ezproxy.library.strathmore.edu/read/4584/pdf (1)
Lean hospitals : improving quality, patient safety, and employee engagement / Mark Graban ; foreword by John Toussaint, MD. by
Edition: Third edition.
Online resources:
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1)Call number: RA971.G647 2016.
Influence of Total Quality Management practices on performance of hotels; case of star rated hotels in greater Nairobi region/ Mwaura, Bernard Ndung'u by
Publication details: Nairobi: Strathmore University; 2019
Online resources:
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1)Call number: HD62.15.M838 2019.
Total quality management and operational excellence : text with cases / John S. Oakland, Robert J. Oakland and Michael A. Turner. by
Edition: Fifth edition.
Publication details: New York Routledge 2020
Availability: Items available for loan: Strathmore University (Main Library) (2)Call number: HD62.15.O173 2020, ...
Toyota kata culture : building organizational capability and mindset through kata coaching / Mike Rother and Gerd Aulinger. by
Publication details: Spain McGraw-Hill Education 2017
Online resources:
Availability: Items available for reference: Strathmore University (Main Library): Not for loan (1)Call number: HD62.15.R6849 2017.
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