TY  - BOOK
AU  - Kelly, Diane
TI  - Applying quality management in healthcare: A systems approach
SN  - 9781567932607
AV  - RA399.K45 2006 
PY  - 2007///
CY  - Washington, DC
PB  - AUPHA press
KW  - Medical care
KW  - Health services administration
ER  -