TY - BOOK AU - Haimowitz,Ira J. TI - Healthcare relationship marketing: strategy, design and measurement SN - 9780566092176 (hbk. : alk. paper) AV - HD9665.5.H35 2010 U1 - 615.1068/8 22 PY - 2011/// CY - England PB - Gower KW - Drugs KW - Marketing KW - Relationship marketing KW - Pharmaceutical industry N1 - Includes bibliographical references and index ER -