Quality is just the beginning : managing for total responsiveness / Steve Levit.
Publication details: New York : McGraw-Hill, c1994.Description: xii, 206 p. : ill. ; 24 cmISBN:- 0070375925 (acid-free paper) :
- HD62.15.L48 1994
Reviews from LibraryThing.com:
Item type | Current library | Collection | Call number | Status | Notes | Date due | Barcode | Item holds | |
---|---|---|---|---|---|---|---|---|---|
BOOK | General Collection Open Shelf | BOOK | HD62.15.L48 1994 | Available | SUF Donation 2 | 53067 |
Total holds: 0
Includes index.
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